To access the client's files, simply visit your Creative's Portal at creatives.designity.com. Here, you'll find all the necessary links, including access to the shared Google Drive folder containing the files, the Miro board link, and the project brief. If anything is missing from the portal, don't hesitate to contact your Creative Director directly.
For clients under a non-disclosure agreement (NDA), all files are password protected. Your Creative Director will share the password with you directly in such cases.