When you are starting an new project with a CD, you will set up a call to kick off the project. This meeting is scheduled to make sure you have all the information required to commit to the job. This includes an understanding of:
Deadlines and deliverables
Timeline start date/end date
Budget for the project
You also want to ask any questions or get any information you still need to be sure the project aligns with your expectations. This is your time to make sure you understand the creative direction, brief, instructions , and what is expected of you. This is also time to make sure you have access to files/Miro and any of the client's brand assets to start working.
Lastly, you'll want to check that you see the project in your portal and that all the tasks assigned there.